Promotional Terms and Conditions

The following rates and terms are effective for subscribers under a promotional price plan for service commencing on or after January 1, 2016. Terms and conditions for prior promotions are available on request from your local office. Please check with your local Northland office for additional details and service areas. Promotions may be updated periodically without notice.

Value Triple Play: $99.99 per month for 1 year

Offer ends 12/31/16. $99.99 per month promotion valid for 1 year. Exclusive of premium channels. HD television set with compatible tuner required for free HD programming without additional equipment rental. Subscription to Basic level of service required to receive other levels of video programming. Actual speeds may vary. Northland manages network bandwidth. Internet usage in excess of limits may result in an excess data transfer fee. Unlimited pricing limited to direct-dialed domestic calls. Usage is subject to limitations for excessive use. All rates net of taxes, broadcast fees, franchises fees, equipment and regulatory recovery fees. After promotional period, regular monthly rates apply and may change. Activation fee due on activation. Installation not included. Offer valid for new customers or existing customers adding a service. May require credit check, deposit and/or payment by credit card. Equipment necessary for some services. Modem lease charges not included in package price. Modem lease offered at a promotional price of $1.99 per month for one year. Line access fee of $5.25 not included. Phone PSTN Access Fee of $0.50 not included. Not available in all areas. Commercial offerings may differ. Cannot be combined with other offers. Subject to terms and conditions of Northland’s Subscriber Agreement.

Preferred Triple Play: $114.99 per month for 1 year

Offer ends 12/31/16. $114.99 per month promotion valid for 1 year. Exclusive of premium channels. HD television set with compatible tuner required for free HD programming without additional equipment rental. Subscription to Basic level of service required to receive other levels of video programming. Actual speeds may vary. Northland manages network bandwidth. Internet usage in excess of limits may result in an excess data transfer fee. Unlimited pricing limited to direct-dialed domestic calls. Usage is subject to limitations for excessive use. All rates net of taxes, broadcast fees, franchises fees, equipment and regulatory recovery fees. After promotional period, regular monthly rates apply and may change. Activation fee due on activation. Installation not included. Offer valid for new customers or existing customers adding a service. May require credit check, deposit and/or payment by credit card. Equipment necessary for some services. Modem lease charges not included in package price. Modem lease offered at a promotional price of $1.99 per month for one year. Line access fee of $5.25 not included. Phone PSTN Access Fee of $0.50 not included. Not available in all areas. Commercial offerings may differ. Cannot be combined with other offers. Subject to terms and conditions of Northland’s Subscriber Agreement.

Premier Triple Play: $129.98 per month for 1 year

Offer ends 12/31/16. $129.98 per month promotion valid for 1 year. Exclusive of premium channels. HD television set with compatible tuner required for free HD programming without additional equipment rental. Subscription to Basic level of service required to receive other levels of video programming. Actual speeds may vary. Northland manages network bandwidth. Internet usage in excess of limits may result in an excess data transfer fee. Unlimited pricing limited to direct-dialed domestic calls. Usage is subject to limitations for excessive use. All rates net of taxes, broadcast fees, franchises fees, equipment and regulatory recovery fees. After promotional period, regular monthly rates apply and may change. Activation fee due on activation. Installation not included. Offer valid for new customers or existing customers adding a service. May require credit check, deposit and/or payment by credit card. Equipment necessary for some services. Modem lease charges not included in package price. Modem lease offered at a promotional price of $1.99 per month for one year. Line access fee of $5.25 not included. Phone PSTN Access Fee of $0.50 not included. Not available in all areas. Commercial offerings may differ. Cannot be combined with other offers. Subject to terms and conditions of Northland’s Subscriber Agreement.

Economy Double Play Internet and TV: $49.99 per month for 1 year

Offer ends 12/31/16. $49.99 per month promotion valid for 1 year. Exclusive of premium channels. HD television set with compatible tuner required for free HD programming without additional equipment rental. Subscription to Economy level of service required to receive other levels of video programming. Actual speeds may vary. Northland manages network bandwidth. Internet usage in excess of limits may result in an excess data transfer fee. Usage is subject to limitations for excessive use. All rates net of taxes, broadcast fees, franchises fees, equipment and regulatory recovery fees. After promotional period, regular monthly rates apply and may change. Activation fee due on activation. Installation not included. Offer valid for new customers or existing customers adding a service. May require credit check, deposit and/or payment by credit card. Equipment necessary for some services. Modem lease charges not included in package price. Modem lease offered at a promotional price of $1.99 per month for one year. Line access fee of $5.25 not included. Not available in all areas. Commercial offerings may differ. Cannot be combined with other offers. Subject to terms and conditions of Northland’s Subscriber Agreement.

Value Double Play Internet and TV: $74.99 per month for 1 year

Offer ends 12/31/16. $74.99 per month promotion valid for 1 year. Exclusive of premium channels. HD television set with compatible tuner required for free HD programming without additional equipment rental. Subscription to Basic level of service required to receive other levels of video programming. Actual speeds may vary. Northland manages network bandwidth. Internet usage in excess of limits may result in an excess data transfer fee. Usage is subject to limitations for excessive use. All rates net of taxes, broadcast fees, franchises fees, equipment and regulatory recovery fees. After promotional period, regular monthly rates apply and may change. Activation fee due on activation. Installation not included. Offer valid for new customers or existing customers adding a service. May require credit check, deposit and/or payment by credit card. Equipment necessary for some services. Modem lease charges not included in package price. Modem lease offered at a promotional price of $1.99 per month for one year. Line access fee of $5.25 not included. Not available in all areas. Commercial offerings may differ. Cannot be combined with other offers. Subject to terms and conditions of Northland’s Subscriber Agreement.

Internet and Phone: $49.99 per month for 1 year

Offer ends 12/31/16. $49.99 per month promotion valid for 1 year. Actual speeds may vary. Northland manages network bandwidth. Internet usage in excess of limits may result in an excess data transfer fee. Unlimited pricing limited to direct-dialed domestic calls. Usage is subject to limitations for excessive use. All rates net of taxes, broadcast fees, franchises fees, equipment and regulatory recovery fees. After promotional period, regular monthly rates apply and may change. Activation fee due on activation. Installation not included. Offer valid for new customers or existing customers adding a service. May require credit check, deposit and/or payment by credit card. Equipment necessary for some services. Modem lease charges not included in package price. Modem lease offered at a promotional price of $1.99 per month for one year. Line access fee of $5.25 not included. Phone PSTN Access Fee of $0.50 not included. Not available in all areas. Commercial offerings may differ. Cannot be combined with other offers. Subject to terms and conditions of Northland’s Subscriber Agreement.

Economy Double Play TV and Phone: $49.99 per month for 1 year

Offer ends 12/31/16. $49.99 per month promotion valid for 1 year. Exclusive of premium channels. HD television set with compatible tuner required for free HD programming without additional equipment rental. Subscription to Economy level of service required to receive other levels of video programming. Unlimited pricing limited to direct-dialed domestic calls. Usage is subject to limitations for excessive use. All rates net of taxes, broadcast fees, franchises fees, equipment and regulatory recovery fees. After promotional period, regular monthly rates apply and may change. Activation fee due on activation. Installation not included. Offer valid for new customers or existing customers adding a service. May require credit check, deposit and/or payment by credit card. May require credit check, deposit and/or payment by credit card. Equipment necessary for some services. Modem lease charges not included in package price. Modem lease offered at a promotional price of $1.99 per month for one year. Phone PSTN Access Fee of $0.50 not included. Not available in all areas. Commercial offerings may differ. Cannot be combined with other offers. Subject to terms and conditions of Northland’s Subscriber Agreement.

6 Mbps Internet: $29.99 per month for 1 year

Offer ends 12/31/16. $29.99 per month promotion valid for 1 year. Actual speeds may vary. Northland manages network bandwidth. Internet usage in excess of limits may result in an excess data transfer fee. Usage is subject to limitations for excessive use. All rates net of taxes, broadcast fees, franchises fees, equipment and regulatory recovery fees. Modem lease charges not included in package price. Modem lease offered at a promotional price of $1.99 per month for one year. Line access fee of $5.25 not included. After promotional period, regular monthly rates apply and may change. Activation fee due on activation. Installation not included. Offer valid for new customers. May require credit check, deposit and/or payment by credit card. Equipment necessary for some services. Not available in all areas. Commercial offerings may differ. Cannot be combined with other offers. Subject to terms and conditions of Northland’s Subscriber Agreement.

24 Mbps Internet: $56.99 per month for 1 year

Offer ends 1/31/16. $56.99 per month promotion valid for 1 year. Actual speeds may vary. Northland manages network bandwidth. Internet usage in excess of limits may result in an excess data transfer fee. Usage is subject to limitations for excessive use. All rates net of taxes, broadcast fees, franchises fees, equipment and regulatory recovery fees. Modem lease charges not included in package price. Modem lease offered at a promotional price of $1.99 per month for one year. Line access fee of $5.25 not included. After promotional period, regular monthly rates apply and may change. Activation fee due on activation. Installation not included. Offer valid for new customers. May require credit check, deposit and/or payment by credit card. Equipment necessary for some services. Not available in all areas. Commercial offerings may differ. Cannot be combined with other offers. Subject to terms and conditions of Northland’s Subscriber Agreement.

50 Mbps Internet: $61.96 per month for 1 year - with 1 year commitment

Offer ends 12/31/16. Not valid in Seneca, SC. $61.96 per month promotion valid for 1 year. Actual speeds may vary. Northland manages network bandwidth. Internet usage in excess of limits may result in an excess data transfer fee. Usage is subject to limitations for excessive use. All rates net of taxes, broadcast fees, franchises fees, equipment and regulatory recovery fees. Modem lease charges not included in package price. Modem lease offered at a promotional price of $1.99 per month for one year. Line access fee of $5.25 not included. Early termination fee applicable if canceled prior to end of term commitment. After promotional period, regular monthly rates apply and may change. Activation fee due on activation. Installation not included. Offer valid for new customers. May require credit check, deposit and/or payment by credit card. Equipment necessary for some services. Not available in all areas. Commercial offerings may differ. Cannot be combined with other offers. Subject to terms and conditions of Northland’s Subscriber Agreement.

100 Mbps Internet: $74.96 per month for 1 year - with 1 year commitment

Offer ends 12/31/16. Not valid in Seneca, SC. $74.96 per month promotion valid for 1 year. Actual speeds may vary. Northland manages network bandwidth. Internet usage in excess of limits may result in an excess data transfer fee. Usage is subject to limitations for excessive use. All rates net of taxes, broadcast fees, franchises fees, equipment and regulatory recovery fees. Modem lease charges not included in package price. Modem lease offered at a promotional price of $1.99 per month for one year. Line access fee of $5.25 not included. Early termination fee applicable if canceled prior to end of term commitment. After promotional period, regular monthly rates apply and may change. Activation fee due on activation. Installation not included. Offer valid for new customers. May require credit check, deposit and/or payment by credit card. Equipment necessary for some services. Not available in all areas. Commercial offerings may differ. Cannot be combined with other offers. Subject to terms and conditions of Northland’s Subscriber Agreement.

Seneca, SC - 50 Mbps Internet: $58.99 per month for 1 year - with 1 year commitment

Offer ends 12/31/16. Only valid in Seneca, SC. $58.99 per month promotion valid for 1 year. Actual speeds may vary. Northland manages network bandwidth. Internet usage in excess of limits may result in an excess data transfer fee. Usage is subject to limitations for excessive use. All rates net of taxes, broadcast fees, franchises fees, equipment and regulatory recovery fees. Modem lease charges not included in package price. Modem lease offered at a promotional price of $1.99 per month for one year. Line access fee of $5.25 not included. Early termination fee applicable if canceled prior to end of term commitment. After promotional period, regular monthly rates apply and may change. Activation fee due on activation. Installation not included. Offer valid for new customers. May require credit check, deposit and/or payment by credit card. Equipment necessary for some services. Not available in all areas. Commercial offerings may differ. Cannot be combined with other offers. Subject to terms and conditions of Northland’s Subscriber Agreement.

Seneca, SC - 100 Mbps Internet: $71.99 per month for 1 year - with 1 year commitment

Offer ends 12/31/16. Only valid in Seneca, SC. $71.99 per month promotion valid for 1 year. Actual speeds may vary. Northland manages network bandwidth. Internet usage in excess of limits may result in an excess data transfer fee. Usage is subject to limitations for excessive use. All rates net of taxes, broadcast fees, franchises fees, equipment and regulatory recovery fees. Modem lease charges not included in package price. Modem lease offered at a promotional price of $1.99 per month for one year. Line access fee of $5.25 not included. Early termination fee applicable if canceled prior to end of term commitment. After promotional period, regular monthly rates apply and may change. Activation fee due on activation. Installation not included. Offer valid for new customers. May require credit check, deposit and/or payment by credit card. Equipment necessary for some services. Not available in all areas. Commercial offerings may differ. Cannot be combined with other offers. Subject to terms and conditions of Northland’s Subscriber Agreement.

HD DVR: $7.00 per month

Limited time offer. Not valid in Swainsboro, GA. Offer may be subject to change. Up to 120 hours of standard definition storage. Installation not included. May require credit check, deposit and/or payment by credit card. Rates exclusive of fees and taxes. Subject to terms and conditions of Northland’s Subscriber Agreement.

Swainboro, GA - HD DVR: $3.99 per month

Limited time offer. Valid in Swainsboro, GA only. Offer may be subject to change. Up to 120 hours of standard definition storage. Installation not included. May require credit check, deposit and/or payment by credit card. Rates exclusive of fees and taxes. Subject to terms and conditions of Northland’s Subscriber Agreement.

Student Semester Pricing

Available to college and university students in Seneca and Greenwood, SC, Statesboro and Swainsboro, GA, and Stephenville, TX systems. Valid college or university student ID required. Package prices and service are per semester period. This offer is non-refundable. Some restrictions may apply. Cannot be combined with other offers. Actual speeds may vary. Northland manages network bandwidth. Internet usage in excess of limits may result in an excess data transfer fee. Usage is subject to limitations for excessive use. All rates net of taxes, broadcast fees, franchises fees, equipment and regulatory recovery fees. Installation not included. Equipment necessary for some services. Not available in all areas. Subject to terms and conditions of Northland’s Subscriber Agreement.

Showtime and The Movie Channel: $6.95 Per Month for 12 Months

Offer ends 6/30/16. $6.95 per month Showtime and The Movie Channel promotion valid for 12 months. After promotional period, regular monthly fees apply. May require credit check, deposit and/or payment by credit card. Fees, taxes equipment rental not included. Equipment necessary for some services. Subscription to basic level of service required to receive other levels of video programming. All rates net of taxes, equipment and fees. Offer valid for new customers or existing customers adding a service. Not available in all areas. Subject to terms and conditions of Northland’s Subscriber Agreement.

Seasonal Membership Eligibility and Fees

To qualify as a Seasonal Member, customer must subscribe to a remotely addressable service (such as digital video, phone and Internet) and be a current subscriber in good standing. Must enroll in EBilling and AutoPay. Disconnect period not less than three consecutive months and not to exceed 6 consecutive months. Members will not be charged a re-connection fee upon reactivation. All fees net of taxes, franchise fees, equipment, and regulatory fees. Cannot be combined with other offers. Not available in all areas.

Refer a Friend

Limited time offer. Program may be discontinued without notification. As a condition of participation, all customers participating in Northland’s Refer-A-Friend Program must read and agree to the rules of the Program. At any time and without notice, Northland reserves the right to modify the Program rules, terms and conditions, to suspend participation from any customer whose actions are deemed to be in violation of the Program, to change the Program, or to completely cancel the Program. Other restrictions may apply.

Only residential customers, in good standing, that subscribe to either a Double or Triple Play are eligible and will receive a $50 service credit for each referral that results in the successful installation of a new Double or Triple Play. A customer in good standing is defined as having no current past due balance or customer agreement violation warnings (i.e. BitTorrent notifications). Maximum of one $50 credit per month per referring account can be applied, not to exceed $300 per year (6 per calendar year). If an account refers six customers, credits will be applied once per month, to a maximum of 6 months.

New customer will receive a $50.00 credit. New customer must continue service for at least 90 consecutive days following activation; credits for both customers will be applied after the 90-day period. Credits may not be transferred or redeemed for cash. If multiple referrals for the same customer are received, only 1 credit will be provided for the referral first received by Northland Communications.

Referrals of former Digital Cable, High-Speed Internet, and/or Home Phone who have been disconnected within the last six months or for delinquency or violation of Northland policies will not be accepted.

Northland reserves the right to modify these Program rules, terms and conditions, to suspend participation from any customer whose actions are deemed to be abusive in violation of the Program, to change the Program offer, or to completely cancel this Program.

Business Solutions Referral Program

To qualify, you must be a Northland Business subscriber and your account must be in good standing with no past due balance.

  1. 1. A referral must result in a new business services account that meets the following criteria:
    1. a. 2 year minimum term commitment for any of Northland’s non-discounted business services at Northland’s then regularly published rates and subject to Northland’s then standard business services terms and conditions
    2. b. The new customer shall have paid one month’s monthly recurring fee
    3. c. Be a customer in good standing at the time the credit is issued
    4. d. Not have been a customer of Northland’s in the prior 180 days or have an amount owing to Northland
  2. 2. Credits will be applied to referring customer’s monthly bill within 60 days after referral
  3. 3. To qualify, a new customer may not be owned, controlled, operated or managed by the customer
  4. 4. Limited time offer. Northland reserves the right to change and/or discontinue this program without notice

Program subject to change at Northland discretion and without notice. May require credit check, deposit and/or payment by credit card. Program not available in all areas. Referred customer must reside in currently serviceable Northland service area. Cannot be combined with other offers.

Offers of "Unlimited US/Canada Calling"

Northland Communication's ("Northland") offers of unlimited calling are valid for a limited period of time and subject to these terms and conditions. Northland reserves the right to end, extend or change the offer at any time, in its sole discretion, and to amend these terms conditions from time to time as it deems necessary.

Your subscription to Northland Home Phone service with Unlimited US/Canada long distance (the "Service") allows you to place calls to locations in the U.S. and Canada; however, Northland asks that you use the Service fairly and sensibly, for your regular communication purposes, and that you don't abuse the offer in any way. Northland reminds you that your account is for your personal use only and, without limiting the foregoing, that you must not allow anyone else to use your account to make calls. You are responsible for all calls that are made using your account. You are also not allowed to resell the Service or other types of Voice Over Internet Protocol service.

If Northland, in its sole discretion, sees excessive use or systematic or intentional misuse of the Service, it reserves the right to suspend or terminate your access to the Service immediately. Without limited the foregoing, Northland will permanently suspend your account if somebody else uses your account to make calls. Suspension or termination for abuse or misuse of the Service shall not entitle you to a refund of any payments made for Service.

In addition to these terms and conditions, your use of the Service is also subject to the terms and conditions of the Northland Cable Television and Internet Services - Subscriber Agreement and the Northland Cable Television Subscriber Agreement - Digital Phone Addendum, each of which may be amended from time to time in Northland's sole discretion.

Digital Phone Unlimited Calling Terms and Conditions - 10/30/2007

CableCARD™

If you would like to access digital services with your own CableCARD™ enabled-equipment in lieu of Northland-supplied equipment, please contact your local Northland office. Northland has available multi-stream CableCARDs™ that are compatible with certain customer-supplied equipment. Your equipment must be technically compatible with Northland’s cable system and approved by Northland prior to use. Your equipment will not qualify if Northland determines that it is stolen or if for any reason you do not have legal title to the equipment. Equipment that has in any way been modified, reverse engineered, or otherwise tampered with, without the express written permission of the equipment manufacturer, will not qualify. CableCARDs™ are available for rent at $4.99 per month. Northland reserves the right to change its CableCARD™ policy and pricing without notice. Unless otherwise stated in writing by Northland, equipment rental fees are not included in Northland’s bundled packages and no discounts will be given for your use of your own equipment. Effective December 18, 2014.

Promotional Terms and Conditions.
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