In response to the recent surge of phishing emails claiming to be from Northland, and a general increase in user reported spam emails, we will be taking steps to strengthen our email spam filtering.
No action is required of you, however we wanted to let you know that you should begin to notice changes around August 6, 2019.
This change may result in some legitimate emails ending up in your spam folder. If you are expecting an email from someone and it doesn’t come through, please check for it in the spam folder. If you find it there, please mark the email as “not spam” and move it to your inbox. (Adding the sender to your address book may help prevent false positives.)
Conversely, if you get an email in your inbox that doesn’t seem right, please mark it as spam and delete it.
Over time, your help in flagging emails will allow the filter to refine what it considers to be spam, making things better for everyone.
As a reminder, if you get any email that claims to be from Northland, but doesn’t seem right, please forward the message to email@example.com for review. Northland will NEVER email you to ask for your password, or to “verify your information”.