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Use the links below to find answers to common questions about Northland products and services.

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Resource Library

Helpful articles and resources to help you make the most of your Northland services.
Visit the Resource Library

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Technical Support

During regular hours please contact your local office. After hours Internet support: 1-877-212-9510

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Sales and Billing

For personalized support please contact us.

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Frequently Asked Questions

    Technical Support FAQ's

  • What should I do if I can't see a picture on my TV?
  • How do I reboot my cable box if it stops working?
  • Why doesn't my DVI ready HD television set work with the Motorola 6412?
  • Why does the box continue to make noises even when it's turned off?
  • How do I setup my NCTV.com email with Outlook, Outlook Express, Apple Mail, Thunderbird, or Windows Mail?
  • How do I set up my NCTV email on my iPad, iPhone, iPod Touch or Android Device?

Please Note: Some features or products detailed in the resources above may not be available at this time or in all areas. Please check with your local Northland office for specific questions.

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All trademarks and copyrighted materials are the property of their respective owners.
Actual speeds may vary. Services may not be available in all areas. Service availability subject to address verification.



Northland is linking our community. We are your local Internet, television, and phone service provider. We serve homes and businesses in Alabama, California, Georgia, Idaho, North Carolina, South Carolina, Texas and Washington.

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