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FAQ's

Use the links below to find answers to common questions about Northland products and services.

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Resource Library

Helpful articles and resources to help you make the most of your Northland services.
Visit the Resource Library

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Technical Support

During regular hours please contact your local office. After hours Internet support: 1-877-212-9510

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Sales and Billing

For personalized support please contact us.

Need something else? Contact us!

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Frequently Asked Questions

    Technical Support FAQ's

  • What should I do if I can't see a picture on my TV?
  • How do I reboot my cable box if it stops working?
  • Why doesn't my DVI ready HD television set work with the Motorola 6412?
  • Why does the box continue to make noises even when it's turned off?
  • How do I setup my NCTV.com email with Outlook or Outlook Express?
  • How do I set up my NCTV email on my iPad, iPhone or iPod Touch?

Please Note: Some features or products detailed in the resources above may not be available at this time or in all areas. Please check with your local Northland office for specific questions.



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ABOUT NORTHLAND

With Northland, you're our neighbor, not a number. We are your local Internet, television, and phone service provider. We serve homes and businesses in Alabama, California, Georgia, Idaho, North Carolina, South Carolina, Texas and Washington.

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