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Use the links below to find answers to common questions about Northland products and services.

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Resource Library

Helpful articles and resources to help you make the most of your Northland services.
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Technical Support

During regular hours please contact your local office. After hours Internet support: 1-877-212-9510

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Frequently Asked Questions

    Email FAQ's

  • How do I setup my NCTV.com email with Outlook, Outlook Express, Apple Mail, Thunderbird, or Windows Mail?
  • How do I set up my NCTV email on my iPad, iPhone, iPod Touch or Android Device?
  • What are the incoming and outgoing mail settings?
  • Will my email address change?
  • Why is the NCTV.com email platform changing?
  • I check my NCTV.com email on my smart phone or tablet, how will the change affect me?
  • I check my NCTV.com email online, how will the change affect me?
  • I check my NCTV.com with a program on my computer or phone, how will the change affect me?
  • I use services like Google Drive, Google Play, YouTube, Google+, Photos or other Google services and I use my NCTV email address to sign into them. What do I need to do?
  • Who do I contact about my Google Play Store purchases?
  • What are the updated Email settings?
  • What will happen to my email, contacts and documents?
  • I have more questions - where can I get help?

Email Resources

Mail Settings
Incoming Mail: mail.nctv.com
Outgoing Mail: mail.nctv.com
Web mail URL: http://webmail.nctv.com

Guide: Desktop Email Update Instructions
This guide expains how to set up your NCTV.com email on a desktop program such as Outlook, Apple Mail, or Thunderbird.

Guide: Mobile Email Update Instructions
This guide expains how to set up your NCTV.com email on popular mobile devices.

Guide: Using NCTV.com Webmail
This guide explains how to use the NCTV.com webmail platform.

Email Videos

Please Note: Some features or products detailed in the resources above may not be available at this time or in all areas. Please check with your local Northland office for specific questions.

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Northland is linking our community. We are your local Internet, television, and phone service provider. We serve homes and businesses in Alabama, California, Georgia, Idaho, North Carolina, South Carolina, Texas and Washington.

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